Water - Utilities
To sign up for water service, contact City Hall at 325-365-3511 or visit our office at 700 Railroad Ave.
Water bills are due the 10th of each month. Unpaid accounts will be subject for cutoff on the 25th each month. Please make payments accordingly to prevent disconnection. If these dates fall on a weekend or federal holiday, residents will have until the following business day to make a payment.
If you are having financial trouble, please contact www.texasutilityhelp.com or www.cornerstonecaa.org for assistance options.
Customers are able to get water utility assistance before and after hours by calling Dispatch at 325-365-3591. They will contact the on-call personnel.
Tips To Identify Water Leaks
We often have residents who are unaware they have a water leak until they receive an unexpectedly high water bill. Here are some tips on how to locate a leak when there aren't obvious signs such as a dripping faucet:
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Listen for sounds such as hissing, splashing or clicking when your faucets are off.
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Look for cracks, stains, sinking, peeling or damp areas in ceilings, walls, floors and cabinets.
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Smell under sinks and in cabinets for musty, earthy odors
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Drop food coloring in your toilet tank, wait 10 minutes, and look for color in the bowl
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Call the City to check your water meter. Turn off all your water, then check to see if it's still running.
Water Conservation Facts
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Minor water leaks account for more than 1 trillion gallons of wasted water each year - equivalent to the annual water use in 11 million homes.
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A leaky faucet dripping at the rate of one drop per second wastes more than 3,000 gallons per year.
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A shower leaking at 10 drips per minute wastes more than 500 gallons per year.
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The toilet is the No. 1 source of leaks in the home. A running toilet wastes 200-plus gallons per day, enough to fill a backyard swimming pool in just four months.
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10% of homes have leaks that waste 90 gallons or more per day.